How to conduct great user interviews
by The Optimal Workshop Community

Like anything in UX, conducting user interviews is easy. But conducting great user interviews is hard. Fortunately, UXers from the Optimal Workshop Community have come together to share their tips for nailing user interviews and getting great results. Read on to get some awesome templates, checklists and real-life advice from industry experts. 

Download ebook

A fantastic collection of practical and actionable advice for all UX professionals. Enriched with real work examples, stories and lessons learned from UXers the world over, this guide will take you from the earliest planning stage right through to the business of using those newfound insights to design better experiences. Overall an easy, digestible read that will serve as a valuable reference resource for us all. 

Ashlea McKay
UX Researcher, Writer and Designer

Performing user interviews can be an intimidating experience. This often leads people to avoid performing them, and as a result many projects miss out on the value interviews bring. The guides, tools, and tips found in "How to conduct great user interviews" are both practical and concise. Giving UX practitioners the confidence they need to perform effective interviews. A must-read.

Glen Young
Web Content Manager

Such a useful collection of insights for anyone wanting to plan, run and analyse user interviews. It'll help you distill the practical essentials and arm yourself with insights for navigating the common 'gotchas'. It's like a roomful of experts personally sharing their hard-won secrets with you.

Luke Chambers
Co-founder of

Want to share your expertise? Do you love to teach others about your processes? Or maybe you’ve got an opinion on a particular topic and want to share it with the world?

At Optimal Workshop, we love helping all the researchers and designers in our community. Whether it’s providing advice, support, or even bouncing ideas with some of our users, we try to help share the knowledge so people can test at their best.

We also love hearing about all the work that our customers do through different kinds of content.

If you’d like to contribute your ideas for content to help enlighten other researchers and designers, we’d love to hear it.

Get in touch with us to discuss how you can help researchers the world over. In return, we’ll give you attribution to all your social media accounts, and promote it across our site and social media channels. Don’t forget that awesome feeling you’ll get knowing you’re helping others in your community too!